Modern offshoring for small business — built for how small businesses actually scale — lean, flexible, and efficient.
Offshoring can be incredibly powerful — but for small businesses, it’s often done poorly.
In this short video, Tim shares why Parallel was created, what we’ve learned from years of building offshore teams, and how we approach things differently.
Most providers still optimise for headcount. Small businesses need output.
Some work requires skilled people.
Some tasks can be streamlined with the right tools.
The challenge isn’t choosing one or the other — it’s structuring the right combination.
That’s what we call modern offshoring:
a more efficient, flexible way to build offshore teams
We recruit exceptional Filipino professionals and employ them legally through our Philippine entity.
We handle payroll, compliance, benefits and HR support — so you don’t carry the risk or administrative burden. Behind the scenes, we run lean using modern systems and automation — so you’re not paying for layers of management or unnecessary overhead
From there, we help structure your team for efficiency.
In some cases, that means a dedicated, human-first role.
In others, we incorporate tools or AI to support speed and consistency.
The starting point is always the same:
the right role, the right person, and the right structure.
Most businesses fall into one of two paths. If you already know where you sit, you can explore the relevant path below—or continue reading to see how our model works.
You’re looking to hire offshore for the first time—or scale your team properly.
We help you define roles, recruit high-quality staff, and build a compliant, supported offshore team from day one.
You’ve already hired offshore staff—either directly or through a provider.
We help you improve structure, reduce risk, and better support your team—without disrupting what’s already working.
Modern offshoring isn’t just about where your team sits — it’s how it’s designed, supported, and managed.
We build teams for efficiency — not excess headcount.
Where tools or AI improve workflows, we use them. Where human skill matters, we prioritise it.
We run lean internally using automation and modern systems — so you’re not paying for unnecessary overhead.
We don’t disappear after hiring.
Through regular check-ins, staff support and ongoing guidance, we help your team perform and stay engaged.
We work closely with founders and operators — because every hire matters.
Every business runs differently.
We design roles and team structures around your workflow.
No pre-packaged roles or rigid models
Open-book pricing. No hidden margins. No bundled costs.
Full visibility into salary and service costs.
Our team conducts regular check-ins, facilitates community and social initiatives, and provides access to education and wellbeing programs that support mental, physical and professional growth.
Healthy teams perform better.
Supported staff stay longer.
Retention protects your business.
This is how offshore teams become long-term assets — not short-term labour.
Whether you’re building a new offshore team or improving an existing one, we provide the structure, support, and transparency needed to make it work long-term.
Headcount-driven hiring
Fixed roles and rigid packages
Limited visibility on pricing
Layered management and overhead
Incentivised to increase headcount
Office-bound talent pools
Minimal ongoing staff support
Transactional provider relationship
Built for enterprise scale
Opaque internal operations 
Structured for efficiency — not excess headcount
Roles designed around your workflow
Open-book pricing with full transparency
Lean model with minimal overhead
Focus on building the right structure
WFH-first access to top-tier talent
Active support, wellbeing, and retention focus
Ongoing partnership and guidance
Designed for small business growth
Lean, tech-enabled internal operations 
We take care of everything required to build and support your offshore team — properly.
Offshore hiring only works when it’s structured properly from day one.
That includes:
You stay focused on outcomes.
We handle the structure behind the scenes.
Every role is different. Some require judgement and ownership. Others benefit from structured workflows and tools. We design the right structure for the work — not just the role.
Every role is designed around your workflow — these are starting points. We start with the right person — and use technology where it improves outcomes.
You don’t need to start from scratch. If you’ve already hired offshore staff, we can help you formalise your setup, reduce risk, and add the support needed for long-term performance. In most cases, your team continues working with you—just within a better structure.
No matter what we need – full-stack, Shopify, or WordPress – Parallel consistently delivers great devs who can hit the ground running. The guys they send through know their stuff, they communicate well, and work efficiently. It’s made growing our team a whole lot easier, and I know I can trust Parallel to get it right every time.
I have worked with Parallel Outsourcing many times, and they consistently exceed my expectations. Their expertise in recruitment and management of outsourced staff is excellent. The team are professional, efficient, and dedicated to delivering a great service. I highly recommend them to anyone looking for reliable and effective outsourcing solutions in the Philippines
Hiring an offshore bookkeeper through Parallel has saved us time and money. Our financial records are always up to date, and the process was incredibly smooth.
nParallel is our go-to whenever we need to add someone to my team. They consistently deliver a shortlist of solid candidates – people who not only know their skills and are up date on the latest trends – whether that be SEO, paid or social – but they also know how to communicate, which is just as important in our line of work. The process is fast, thorough, and takes the stress out of hiring.
We’ve recently engaged Parallel Outsourcing for offshore resourcing, and the process has been seamless and well-managed. Our new team member that they sourced for us is already proving to be a valuable addition – reliable, skilled, and dedicated to delivering excellent service to our customers.
Search or browse our Frequently Asked Questions. If you have a specific question that is not covered by our existing FAQs, please submit your question to our Customer Service team.
Parallel helps SMEs build dedicated offshore teams in the Philippines. We manage recruitment, contracts, payroll, HR, and compliance, so you get reliable staff who work exclusively for your business without the headaches of managing overseas operations yourself.
Hiring offshore staff in the Philippines can be up to 70% less expensive than hiring the same role locally. This cost advantage comes without compromising quality—your employees are fully qualified, dedicated, and properly supported under local employment laws.
Freelancers are fine for short projects but risky for long-term roles. Parallel recruits full-time employees under proper contracts, giving you stability, retention, and peace of mind while we stay invisible in the background.
Yes. Every placement is a full-time employee who works only for your business. They learn your systems and culture and report directly to you, just like a local staff member would.
We specialise in roles like web development, design, IT support, customer service, sales support, finance, bookkeeping, and administration. If the job can be done remotely, we can likely recruit for it.
We run structured recruitment, including technical testing, interviews, and background checks. You only meet candidates who match your requirements, saving you time and risk.
Our Philippines-based HR and management team handles payroll, compliance, onboarding, and wellbeing. This creates a supportive environment, which leads to better engagement and longer retention.
We can act as your Employer of Record (EOR), taking over payroll, compliance, and HR. This removes legal risk and saves you the hassle of managing it yourself.
We’re Australian-owned, with over a decade of offshoring experience, and our model is built specifically for SMEs. With transparent pricing, dedicated staff, and savings of up to 70% compared to local hires, we make offshoring a stable, long-term solution.
If you’re growing and feeling the pressure to hire, the answer isn’t more people or more tools — it’s the right structure.
We’ll help you design an offshore team that fits your workflow, supports your growth, and avoids unnecessary overhead.
